Refund policy
If there is an issue with your order, we won’t leave you hanging! If something has gone wrong, or your item wasn’t as you were expecting - we will do everything we can to make it right. You are welcome to reach out via the contact form, so we can find a solution together.
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Unfortunately, we cannot accept returns on sale items.
We are not liable for goods once they are in the possession of the collector. It is not our duty to refund, exchange, replace or compensate by any means for the damage of products that have been mishandled by customers.
As guaranteed under consumer protections, compensation for damage is only due if/when damaged products are received when impacted by postal services and/or faulty merchandise has been dispatched. Please refer to our shipping policy for more information. Every print is inspected a minimum of three times before clearing for shipment and only pristine purchased reproductions are packaged for you to enjoy.
It is not our duty to compensate customers who do not read the provided product information before purchase.
Refunds
Shipping fees on any and all returned items within good faith are not covered by the studio. Only faulty merchandise or products not covered under consumer guarantee will return shipment be paid by the studio.